Frequently Asked Questions
Everything you need to know about your Bagnet™ experience, from shipping to product care.
What makes Bagnet™ products unique?
Bagnet™ combines high-fashion aesthetics with functional durability. Our bags are crafted using premium, ethically sourced materials and feature our signature reinforced stitching to ensure your accessory lasts for seasons to come.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing and the selected shipping method.
What is your return and exchange policy?
We offer a 30-day window for returns or exchanges on all unused items in their original packaging. Please visit our Returns Portal to generate a prepaid shipping label.
How do I care for my Bagnet™ leather goods?
To maintain the quality of your leather, we recommend wiping it with a soft, damp cloth and applying a high-quality leather conditioner every few months. Avoid prolonged exposure to direct sunlight and moisture.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
Do you offer a warranty on your products?
Yes, every Bagnet™ purchase is backed by a one-year limited warranty covering manufacturing defects in materials and workmanship.